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My Cornmarket

About us

With over 40 years' experience, we are the largest financial services brokerage serving the Public Sector in Ireland. We pride ourselves on providing Public Sector employees with best-in-class financial services. Our customers are at the core of everything we do.

Here to help you

Our aim is to help Public Sector employees find the right financial products and tailored benefits to suit their budget, and act on their behalf in the event of a claim.

What do we do?

  • Canvass the market to find you the best deal
  • Negotiate cost-effective Group Schemes on behalf of Union members
  • Provide you, your partner and family with first-class financial advice
  • Process claims on your behalf
  • Ensure there are no hidden fees.

Awards

We take great pride in providing excellence in service, always putting our customers first while maintaining our position as a socially responsible company. We are proud to see the results of our commitment have been recognised through the following awards.

  • Best Financial Advisory Service & Financial Services Broker of the Year: 2017 Corporate LiveWire Global Awards 
  • Excellence Award for Retirement Planning Service: 2017 Irish Enterprise Awards  
  • Best Insurance Broker Award: 2017 Public Sector Magazine & 2016 Money Mate Awards 
  • Best Marketing & Customer Service: 2016 Money Mate Investor Awards  
  • Best Innovation for our Health Insurance Comparison Service: 2016 finalist, Money Mate Awards  
  • An Post Smart Marketing Awards 2016, finalist for the INMO Rewards Programme.

For more on our CSR and work in the community, please click here.

What our customers say

In a recent survey:

  • 96% said our staff were either extremely or quite helpful and knowledgeable
  • 96% said the information they received was either extremely or quite clear
  • 95% said they were either very satisfied or satisfied about the customer service they received.

Source: feedback collated from 1,800 online surveys completed by Cornmarket customers in 2015.

Customer Testimonials

“Every year, when any of my insurance policies are due for renewal I ring around other companies to get comparative quotes and I always come back to Cornmarket because their quote is always the best for the most appropriate cover. Their staff has always been very well informed, very friendly and very willing to answer questions so it’s a pleasure to do business with them.  I would always recommend Cornmarket as a very reliable and a very cost-effective insurance broker”.

Doreen McHale, Cornmarket Customer, Wicklow. 

“I was going into town on my way to work and crashed into the car in front of me. So I rang up my insurance company, Cornmarket, first and they were really nice, really reassuring and went through the different options. I was surprised by how little I had to do really. The phone call, a form and everything else was taken care of”.

Ciara Daly, Cornmarket customer, Dublin.

 

What makes us different?

Over 40 years experience you can trust:

We have built strong relationships with our Public Sector customers. We understand your needs better than a regular insurance broker.

Public Sector experts:

We know the industry inside out. Let us simplify the complex rules and regulations surrounding Public Sector entitlements.

Friendly face-to-face consultations:

Unlike web and phone-based insurance companies, we have an expert team of fully trained financial advisors nationwide who are available to meet you at home or in the workplace. We go that extra mile for our customers.

We work on your behalf:

In the event of a claim we have a dedicated team who will liaise with the insurance company to process your claim on your behalf.

 

 

 

 

Serving Public Sector Employees

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Where it all began

Back in 1972 we noticed a gap in the Public Sector market. With more complex pension and salary rules than the private sector, Public Sector employees needed straightforward, specialist financial and retirement planning advice. Since then, we have worked closely with Public Sector Unions, Associations and Employers to help them build Group Schemes with tailored benefits to suit the needs of their members, based on their profession. Now as part of Great-West Lifeco Inc, which has $582 billion in assets under administration, we are the largest financial services brokers serving the Public Sector in Ireland. We currently administer over 50 Union, Association and Employer endorsed Schemes, some of which represent the largest Voluntary Group Schemes in the country.

Our growth in the UK

Cornmarket Insurance Services

Cornmarket Insurance Services, our Belfast based wholly-owned subsidiary, also provide a wide range of personal line insurance services to affinity groups throughout the UK including teachers, members of the Institute of Advanced Motorists, truckers and bus drivers, to name but a few. They arrange preferential rates with tailor-made insurance benefits from leading insurance companies to all affinity groups. They also provide insurance for bikers throughout the UK and Republic of Ireland. Their dedicated team, many of whom are bikers, are all experts in motorbike insurance.To find out what discounts and benefits they can offer www.cornmarketinsurance.co.uk or phone (048) 9044 2200 for more information.

Our Team

Cornmarket employ 340 staff with support offices nationwide, including our Belfast based subsidiary Cornmarket Insurance Services, who also service the UK. All of our team are highly trained experts in Public Sector finances and insurance services and are equipped with the necessary tools, which allow them to search the marketplace to find you the best deal possible.

Board of Directors

Roddy Murphy

Managing Director

Cornmarket Group Financial Services Ltd.

Pat Hickey

Deputy Managing Director

Cornmarket Group Financial Services Ltd.

Ivan Ahern

Marketing & Distribution Director

Cornmarket Group Financial Services Ltd.

Micheal Carroll

Finance Director

Cornmarket Group Financial Services Ltd.

Marc Evans

Director - General Insurance

Cornmarket Group Financial Services Ltd.

Patrick Ryan

Director - Life & Pensions

Cornmarket Group Financial Services Ltd.

Our financial services business has a dedicated team of financial experts on call nationwide. You can arrange for our financial service experts to meet you in your home or place of work or you can call one of our team in our phone-based service centres in Dublin and Belfast.

So whether you need advice on financial planning, retirement planning or how to save money on insurance, our team of experts are here to help.

Cornmarket Insurance Services Ltd is a wholly owned subsidiary of Cornmarket Group Financial Services Ltd, which is part of the Great-West Lifeco group of companies, one of the world’s leading life assurance organisations. Cornmarket Insurance Services Ltd is authorised by the Financial Conduct Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules. 

Our Core Values

As a company we strongly believe in providing impartial expert advice with integrity, always putting our customers needs as top priority. We are commited to providing a superior service and innovative, competitive financial products to our customers that represent excellent value for money.

Our Core Values

Integrity in providing impartial expert advice:

We always strive to do what is right for our customers by providing impartial expert advice that you can trust. Our consultants abide by the belief of providing advice in an honest, open manner and will only recommend financial products that are in the best interest of the customer.

Putting our customers needs as top priority:

We pride ourselves on being advice driven and not sales driven - meaning that we always put our customers’ needs as top priority, enabling us to create longevity in the relationships with our customers.

Commitment to providing a superior service:

We constantly monitor and review our service through our Compliance department to ensure we are consistently improving and providing a superior service that is shaped by our customers’ needs and demands.

Providing innovative, competitive financial products that represent excellent value for money:

We constantly canvass the marketplace in order to find the most competitive financial packages and, using the strength in numbers; we negotiate Schemes for Public Sector employees that represent excellent value for money.

Authorisation & Regulation

At Cornmarket we act as a broker for our customers. The advice we give is based on a fair analysis of the market. Our recommendations are given after analysis of a sufficiently large number of products/product providers on the market, in accordance with the Central Bank's professional criteria. Cornmarket is regulated by the Central Bank of Ireland. This means we are obliged to always give best advice and must strictly comply with the Central Bank's Consumer Protection Code, 2012. All Cornmarket Consultants are Qualified Financial Advisors (QFA) or are currently participating in the Qualified Financial Advisor (QFA) Programme. We pride ourselves on being advice driven and not sales driven. Click here to view our listing with the Central Bank.

Commitment to providing a superior service

Cornmarket are fully committed to delivering the highest level of service to all our customers and hope that you do not have cause to complain. We have a dedicated Compliance Department who are focused on ensuring that any issues or complaints from customers are thoroughly investigated by the relevant division and resolved, where possible, to the customer’s satisfaction.  We constantly monitor and review our service to ensure we are consistently improving and providing a superior service that is shaped by our customers’ needs and demands.

If you are dissatisfied with the level of service you have received from Cornmarket, please click here to lodge a complaint. Alternatively you can write to the Compliance Department at Cornmarket Group Financial Services Ltd., Christchurch Square, Dublin 8 or email complaints@cornmarket.ie.

Cornmarket will acknowledge in writing all complaints within 5 business days of receipt, unless the complaint has been resolved to your satisfaction within 24 hours. The complaint will be fully investigated and a full response in writing will be provided to you within 5 business days of completing that investigation. We will provide regular updates in writing at intervals of not greater than 20 business days. If the complaint has not been resolved within 40 business days of receipt, we will inform you of the anticipated timeframe within which it is likely that the matter will be resolved. If you are dissatisfied with the outcome of your complaint, you may refer your complaint to the Financial Services Ombudsman at Financial Services Ombudsman’s Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2 or the Pensions Ombudsman, 4th Floor, Lincoln House, Lincoln Place, Dublin 2.

If your complaint relates to a product that you have purchased online and you are dissatisfied with the outcome of your complaint through Cornmarket, you may also submit your complaint to the European Union’s Online Dispute Resolution platform and an independent third party will arbitrate your complaint here: http://ec.europa.eu/consumers/odr/.

Click here to view a copy of our Terms of Business.

Our Mission

“To bring financial wellbeing to every customer through expert advice, superior service & tailored products that represent excellent value for money.”

Cornmarket Group Financial Services Ltd. is regulated by the Central Bank of Ireland. A member of the Irish Life Group Ltd. which is part of the Great-West Lifeco Group of companies.

Telephone calls may be recorded for quality control and training purposes.

Public Sector Magazine