We hope it never happens, but in the event that you need to make a claim, simply contact Allianz on (01) 613 3990. Here’s how it works:
- Allianz have a dedicated 24 hours claims service
- They will record the incident details and arrange for a Motor Assessor to assess the damages to your vehicle
- When the engineer’s report is received, Allianz will contact you with the next stage of your claim
- On confirmation of cover, Allianz will provide you with an offer and proceed with settlement of your claim.
An excess is the amount you must pay as part of the claim settlement. This amount will be shown on your Schedule and is deducted from your total claim.
What excess do I pay in the event of a claim?
- Accidental Damage/Comprehensive: €300
- Third Party: €0
- Fire: €0
- Windscreen: €0
- Theft: €0
- Death Liability: €0
(€150 will be deducted if necessary repair work is completed by an Allianz approved repairer)
All policies on the ESB Insurance Scheme have unlimited windscreen cover.
Call Autoglass/Allglass on 01 4090900 or Mr Windscreen 0818 512345 and they will replace or repair your windscreen and bill Allianz directly.
If you require these services, please call:
- 01 613 3990 (ROI)
- 00353 1 613 3990 (NI & UK)
No benefit is able unless the service provider has been notified and has authorised assistance via the emergency telephone number provided. The Insured or Driver must be with the vehicle when the repairer arrives.
This includes:
- Roadside: One-hour free labour at the roadside if the vehicle can be repaired in situ and, if not, at the repairer's premises.
- Homestart: Somebody to assist you in the event of a breakdown at your home.
- Towage: Towing the vehicle to the nearest competent repairer or to a garage of your choice, whichever is closer. Towing of your vehicle to the nearest petrol station, or your electric vehicle to the nearest electric vehicle charge point, or your home charge point, whichever is closest
- Cost of public transportation: In the event of the vehicle being repaired, the cost of public transportation will be allowed in order for you to collect your vehicle.
Terms, Conditions & Exceptions apply.