You should notify the underwriter of the policy about an accident as soon as possible. If you wish to report a new claim or discuss an existing claim, please contact Allianz, the underwriter of your policy on 1890 779 999.
In the event of an accident you should:
a. Report to Allianz immediately any accident, injury, loss or damage which may give rise to a claim under this policy.
b. Obtain the names, contact details and vehicle details of all parties involved.
c. Obtain the insurance details including policy number of all parties involved.
d. Obtain details of any witnesses to the incident or members of An Garda Siochana/Police that attended the scene of the accident.
You must also:
e. Not admit responsibility, sign any statement or negotiate the settlement of any claim, without the written agreement of Allianz.
f. Complete any form(s) Allianz may send you.
g. Give Allianz all information and assistance required.
h. Notify Allianz immediately of any impending prosecution, inquest or fatal inquiry, writ or summons unanswered.
i Send Allianz, as soon as possible, any writ or summons, letter or other documents you may receive.
j. Provide the registration and insurance details of your car to any other party involved and also An Garda Siochana/Police, whether they attend the scene or not.
If your car is stolen or damaged as a result of theft or malicious damage, immediately report the matter to the Gardaí. The incident must also be reported to Allianz, the underwriter of your policy on 1890 779 999.
Windscreen cover is automatically included for comprehensive policies. On Third party fire & theft policies windscreen cover may be included as an optional extra. Please refer to endorsement 3 of your schedule to see if cover applies to you or alternatively contact our helpdesk on (01) 4084020.
In the event of windscreen damage, you should notify our approved repairer, All-Glass, as soon as possible on 1890 809 808.
Cover is unlimited where an approved repairer is used; otherwise max cover is €300. For more information on approved repairers please contact Allianz on 1890 779 999.
No, you do not have to use an insurer approved repairer. However, you need to be aware that there may be lower limitations on the amount of cover that will apply if you choose to use someone other than the approved repairers.
To view the policy excess applicable to your policy please refer to policy excess FAQ.
For more information on approved repairers please contact Allianz on 1890 779 999.
This is the first amount of any claim you must pay. There are different excesses applicable depending on the age of the driver and the driver’s licence type.
Please see tables below for excesses applicable to your policy:
ALLIANZ STANDARD EXCESS
Age of Driver 25+ Full Licence holder €250
Provisional Licence Holder €375
17-24 Full Licence Holder €440
Provisional Licence Holder €565
If you have a claim, it may increase the cost of your premium when your policy is due for renewal. Your No Claim Bonus may also be affected; this depends on the level of No Claim Bonus Protection you have on your policy. Please refer to the policy benefits section or to the No Claim Bonus section.
Every year dependent on your claim experience, you may earn a No Claim Bonus, for which you will receive a discount off your annual insurance premium. The more years ‘No Claim Bonus’ earned, the higher the discount off your premium, subject to Allianz’s maximum.
If you make a claim on your policy your No Claim Bonus could be reduced to nil at your next renewal unless you have availed of one of our No Claim Bonus Options:
No Claims Discount Protection: In any three-year renewal period a policyholder may incur one unlimited Third Party or Accidental Damage claim without impact on his/her No Claims Discount. However, where more than one unlimited claim occurs in a three-year renewal period, the No Claims Discount will be stepped back by three years.
Step back No Claims Discount: In any consecutive three-year renewal period a policyholder may incur: One claim up to €10,000:
No Claims Discount step back by 3 years €10,001 or greater:
No Claims Discount step-back by 4 years.
Please see table below for what level of No Claims Bonus applies for your policy cover:
ALLIANZ NO CLAIMS DISCOUNT PROTECTION
COMP TPFT
Protected No Claims Bonus Optional Optional
Step Back No Claims Bonus Yes Yes
COMP: Comprehensive
TPFT: Third Party Fire and Theft
Who should I call if my car breaks down?
Full assistance service is available to Comprehensive policyholders and is limited to fire and theft assistance for holders of Third party, fire and theft policies.
In the event of your car breaking down please contact Allianz on 1890 779 999.
This is a 24/7 Roadside & Driveway assistance service provided by MAPFRE.
Yes, you may be able to avail of a temporary substitution (usually if your car is in a garage getting repaired) or a permanent substitution (if you are changing your car permanently).
In order to change the car on cover, you will need to contact our Customer Service Helpdesk on (01) 4084020. Please ensure before contacting us, you have the make and model, registration, engine size and value of the car or commercial vehicle you wish to switch to.
The car insurance cover is restricted to persons named on the certificate, including the policyholder. Open Driving option (explanation provided below) is available as an optional extra but must be specifically requested. Terms and conditions apply.
For an extra premium, with open driving as your selected driving option, you can allow any driver aged between 30 to 70 years of age who are not named on the policy to drive your car once they have a full EU driving licence.
To avail of the open driving option, please contact our customer service helpdesk on (01) 4084020. Terms and conditions do apply.
Yes, Allianz can provide cover up to 31 days; drivers are subject to our normal underwriting criteria and charges will depend on period of cover, driver age and licence type.
In order to add a driver to your policy, you will need to contact our helpdesk on (01) 4084020.
Please ensure you have the name, date of birth, licence type, driving history (convictions, medical conditions, penalty points etc.) and occupation of the driver(s) to be added prior to contacting us. Terms and conditions apply.
Driving of other cars allows you the policyholder to drive other private motor vehicles on a third party basis. This benefit is automatically applied for the policyholder if over the age of 25.
Full policy cover applies only in the Republic of Ireland and the United Kingdom.
To ensure that your current level of protection is maintained for travel to any other country you must let us know before you make the trip. We shall need to know the dates of your trip and the countries to be visited.
Also contact our helpline on (01) 4084020 in advance of your journey if you require an extension of this policy cover.
You must remember to take your policy and Certificate of Insurance with you.
Whether you want to add a driver to your car insurance policy, change your address or change your car, you can contact one of our Car Insurance Experts on (01) 4084020. We will discuss the changes to your policy that you need and if there will be any additional charge to your car insurance premium or any change to the terms and conditions of your Car Insurance Policy.
Your renewal notice is based on the most recent information supplied by you. If these details have changed, please contact us immediately so we can update your details and issue you with a revised renewal notice if necessary.
It may be possible to save money on your car insurance premium. Below are a few ways in which you could reduce your costs:
Review your annual mileage, your level of cover and driving restriction.
If you pass your driving test, let us know.
Once you have checked your Cover details and are happy, please proceed to payment options below to complete your renewal.
Select Renew Policy from the home page and follow the easy steps. All you need is:
A credit/charge/debit card
If your renewal date has passed, or if you experience difficulty using our online facility, please contact our Customer Service Helpdesk on (01) 4084020.
Log on to www.cornmarket.ie and click on the ‘Renew Your Policy’ button and follow the easy steps. All you need is:
A credit/charge/debit card
Your policy number
Your renewal pin – which is supplied on your renewal notice.
If your renewal date has passed, or if you experience difficulty using our online facility, please contact our Customer Service Helpdesk on (01) 4084020.
Premiums will be paid from your bank account over 10 months. A deposit of 30% will be required to be paid upfront and the remaining premium will be paid from your bank account over 10 months. Charges are detailed on the direct debit mandate included in your renewal pack.
Your annual premium can be paid in full by credit/charge/debit card. Please call our Customer Service Helpdesk on (01) 4084020
A cheque or bank draft can be made payable to ‘Cornmarket Group Financial Services Ltd.’ Please send all payments to:
Cornmarket Group Financial Services Ltd.,
Christchurch Square,
Dublin 8.
If your policy with us ends at renewal, your renewal invitation will contain proof of your No Claims Discount. If you cancel at any other point in your contract, we will forward proof of your No-Claims discount once your cancellation has been processed.
In order to suspend/cancel your policy we will need a written instruction from you confirming the policy number and the suspension/cancellation date. We will also need to know the reason for suspending/cancelling the policy. We require you to return the original copy of the Certificate and Disc of Insurance. Once all required documents are received, we can suspend/cancel the policy from the date once all required documents are received or from a future date if specified.
All required documents can be returned to:
Personal Insurance Department
Cornmarket Group Financial Services LTD.
Christchurch Square,
Dublin 8.
MAPFRE ASISTENCIA Compania de Seguros y Reaseguros SA trading as MAPFRE ASSISTANCE Agency Ireland and MAPFRE WARRANTY is authorised by the Direccion General de Seguros y Fondos de Pensiones del Ministerio de Economia y Hacienda in Spain, and is regulated by the Central Bank of Ireland for conduct of business rules. Allianz p.l.c. is regulated by the Central Bank of Ireland.
All required documents can be returned to:
Personal Insurance Department
Cornmarket Group Financial Services LTD.
Christchurch Square,
Dublin 8.
MAPFRE ASISTENCIA Compania de Seguros y Reaseguros SA trading as MAPFRE ASSISTANCE Agency Ireland and MAPFRE WARRANTY is authorised by the Direccion General de Seguros y Fondos de Pensiones del Ministerio de Economia y Hacienda in Spain, and is regulated by the Central Bank of Ireland for conduct of business rules. Allianz p.l.c. is regulated by the Central Bank of Ireland.